November 27, 2013

Syncing your Fitbit data with your iPhone allows you to use the Apple’s Health App to view your Fitbit data and any other fitness or medical data in one convenient app. To check, tap. I have an aria “smart” scale that occasionally syncs but mostly doesn’t. Having trouble syncing with your iPhone or iPad? That didn’t work either. The reason I purchased the Fitbit Aria last year was to get away from manually entering data. For more information, see, The Bluetooth setting on your phone is turned on. Fitbit Aria Air. Why is the Fitbit app prompting me to turn on location services? Ratings and Reviews See All. Thank you for posting the update here and sharing the steps you followed. If your Fitbit device doesn't sync, follow the troubleshooting steps below depending on your device: Remove all other Fitbit devices from your account and try to sync. After you download the official Fitbit app and do the initial setup on your phone, your Fitbit tracker routinely syncs to your smartphone in the background. Did any of them have you try changing the settings on your wireless router? After your Fitbit Aria or Fitbit Aria 2 is set up on your wireless network, it automatically syncs your stats to the Fitbit app after every weigh-in. I really appreciate your feedback since this helps us to keep improving. Sept 22, 2018 was the last time my Aria scale synced with app! If your Fitbit device doesn't sync, restart it. When I called Fitbit, they said there would be a new update the following day. If you have multiple Bluetooth products like speakers or headsets paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. After you see your measurements, you should see a checkmark, indicating that syncing is complete. I had changed it a while back for another purpose and the Aria worked for a few months with the new setting but stopped syncing a week ago. To check, look for an icon with the Fitbit logo, The Bluetooth setting on your computer is turned on. After you create a Fitbit account and set up your device, the data your Fitbit device collects syncs with your Fitbit dashboard. Don't use public Wi-Fi to sync your scale. I was lucky and my wonderful SO bought me the new charge 2 and the Aria scale for Christmas. Seems like the only bandaid is going through the resynch process daily. Does anyone know how to get my aria syncing if I am on Telus. If the scale successfully syncs, it may have been a temporary issue that doesn't require further troubleshooting. Open Lose It! and Fitbit Aria. If the device is nearby, turn off Bluetooth on it. Is there a way through the website or app to trigger a sync before going … Turn your phone or tablet off and back on. If you have an ethernet cable plugged into your computer, unplug it. If your Fitbit device won't sync after you reinstall the app, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. If other devices are also unable to connect to your Wi-Fi network, restart your router. So, I weighed myself this mornign multiple times and I planned to check the results at work once I was into my daily routine... and none of that data is showing up in the app. Also, let me know if you've made changes to your network such as router, router settings or WiFi password. Your Fitbit scale's battery isn't critically low. I also tried restarting my iPhone, and reinstalling my Fitbit app. Sync for Fitbit syncs up to 12 fields. Fitbit 8s not syncing to my Android phone. Product Help; Forums; Wear & Care; How-To Videos; Store Log in Setup Get the Fitbit App to Set … This info will help me to assist you accordingly. For example, on the Aria it'll say "165.7" and then when I check on my app it says "165.6". Please let me know the following details: Is your Aria displaying any error message? Fitbit Connect isn't installed. If your computer isn’t Bluetooth-enabled, you must use a wireless sync dongle to set up and sync your Fitbit device. Fitbit $49.95. Say hello to one of the world’s leading apps for health and fitness. The Fitbit app is compatible with most popular phones and tablets. Most Fitbit devices don’t come with a … If the scale doesn't sync, you may see one of the following error messages on the scale’s screen: If any of these conditions occur, try weighing yourself again. The Bluetooth setting on your iPhone or iPad is turned on. To check, tap. After weighing in on Fitbit Aria or Fitbit Aria 2, the scale should display a progress bar, followed by a check mark, which indicates the new measurement synced successfully. Set up your scale in minutes. You can record this data with the Fitbit Aria or Aria 2 scales, but you don’t have to have a Fitbit scale to take advantage of this. Charts & graphs! I just started using my Aria scale again. Review date: 11/02/2020. If your Fitbit scale still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync. 2. Best Answer. If you use more than one device to sync, make sure the other device isn't nearby. It’s been about 20 days since the last sync. For instructions see the. I got the scale added to my devices in the app and got it synced up Christmas eve. If you choose to sync body weight and other associated body composition data from Fitbit to TrainingPeaks, you will need to record body weight, body fat percentage, and BMI. The Fitbit app is allowed to run in the background on your phone. Works with ALL Fitbit models and the Aria scale. I thought once it was added and in my devices with my tracker, it would just … The problem is that the sync process is not working. i read all the chats, and looks like somebody needs to help me with my router. I would have to resync every day if I had time do that. I've had to manually enter my weight since that date which I could do with ANY simple mechanical scale. : Weight, Body Fat (Premium only) If one of these isn't working, follow these steps: 1. The network may have too much traffic or there are too many other Wi-Fi networks nearby. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your iPhone or iPad and try to sync. My suggestion is, ensure correct Security Mode, then a reset and hopefully that will solve the problem as it did for me. Hey, maybe Goggle will do better develop for Fitbit products now that they own them! @ScottyTB Thank you for getting back! I am running V39 on the Aria by the way. Events; FitForGood; Fitbit Premium; App & Dashboard. I am sorry about the issues you are having with the FitBit Aria, but I will be glad to help. FIND YOUR FIT. Daily!?! Firstly ensure that your Encryption Settings Security Mode is WPA2-PSK and only this, with WPA Encryption Mode set to AES in your Modem/Router setup. Use your smartphone’s Bluetooth ® connection to set up both scales, then Aria 2 automatically syncs your stats over Wi-Fi while Aria Air syncs via Bluetooth only. by Your phone or tablet isn't managing other Bluetooth connections. @ScottyTB Thank you for participating in our Fitbit Community! You can customize the app to only sync the fields you want. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer and try to sync. Try removing the Bluetooth connection … - Steps Easy Smartphone Set-up. I had to manually add it. Fitbit Connect is a free software application that lets your Fitbit device sync its data with your fitbit.com dashboard. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and try to sync. If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync. Your phone doesn't have a syncing issue listed in. Join an existing conversation, or start a new thread to ask your question. I have a Netgear Nighthawk router. Force quit the Fitbit app, then reopen it. Same thing . I really need this automation because when it comes to my weight I have a problem with mythomania and cannot be trusted to key in my actual weight to Zwift without proper supervision (slight smile). See additional tips for Android phones and tablets here. If your device doesn't sync, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. Fitbit® Aria® FITBIT ACCESSORIES; Designer Collections; Not sure which product is right for you? For instructions, see. Bluetooth Syncing. Aria Air syncs individual stats to the Fitbit app when your phone is connected to the scale. Your iPhone or iPad is connected to cellular data or Wi-Fi. Hi, I had the same problem, though connected to the Network Aria would not sync. Why Fitbit; What's New; Our Technology; FitScience; About Us; Get Motivated. So my Aria 2 works fine and consistently, but sometimes it fairly consistently syncs differently with my app than what it displays on the Aria. FYI-Same issue here and doing the setup again did not work. I did all the resets and then by changing back to the WPA2-PSK Security Mode with AES WPA Encryption Mode it has started syncing to the Network again. Try moving the scale closer to your router. Especially when they're about your weight, body fat percentage, and BMI. I have Frontier as my internet provider. - last edited on Greetings All, I use a Fitbit Aria 2 scale to weigh myself, and I have setup the Fitbit connection to Zwift so my weight syncs from Fitbit to Zwift. I havent changed the network recently. I did not have to change the password I was using and all connections around the house worked fine with it. To check, log into your account on fitbit.com and click the gear icon, If you're using a Mac and want to sync over Bluetooth, make sure Bluetooth is turned on. I tried to reset, etc and nothing works. The Bluetooth setting on your phone or tablet is on. Share Your Story. What is the make and model of your router? They have not updated the operating system in years (V39) and seem to want users to upgrade rather than support. • Do not drop. 14:53 If you use more than one phone, tablet, or computer to sync, make sure the other device isn't nearby. Turn off other Bluetooth connections when not in use. For more information, see How do Fitbit devices sync their data? Im following all’ The instructions ti connect MTY Area, buttiamo not working. Check your router settings to ensure that it is compatible with the 802.11b protocol. Aren’t turning and then at the the bottom of the display the WiFi lines come up with an x over them. - Since iOS schedules backgroud updates based on your app usage pattern, it may be necessary to manually sync from time to time in order to keep Sync Solver automatically syncing on a consistent basis. I'd just like you to let me know the following details: Are you getting any error message when your Aria tries to sync your data? No error message, but the measurement doesn't sync to your Fitbit account. Does anyone have a fix for this? I originally had my Fitbit syncing to MFP as my step source and as part of that it would sync my weight from my Aria. The IPO was … For instructions see the, If your Fitbit device doesn't sync, restart it. Aria appears to be properly set up to our wifi, so I don't believe the router is … After you create a Fitbit account and set up your device, the data your Fitbit device collects syncs with your Fitbit dashboard. Syncing range: Up to 9m; Certain features like smartphone … By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. slick cytosol , 03/29/2019. To check, go to, The Bluetooth setting on your phone is turned on. Still hasn't happened. (Mac only) If your computer has Bluetooth: Try using the wireless sync dongle, available from the, Restart your device using the instructions in. I'm sorry to hear about the issue that your Aria scale is experiencing. Force quit the Fitbit app. It was syncing everyday with no issues and then I realized it wasn’t changing on the app about a week later. Then, open the Fitbit app and wait for a message asking you to allow your Fitbit device to pair with your phone. Hope to see you in our Fitbit Community more often! Turn off other Bluetooth connections when not in use. @Jencpayne Thank you for joining our Fitbit forums! You can then view your data on in the Fitbit app. DounD everything I'm supposed to and still won't sync. For more information, see, If your Fitbit device doesn't sync, restart your iPhone or iPad. ‎Download your entire Fitbit history and store it on your iPhone in Apple Health. To check, go to. Note that your fitbit.com dashboard shows the time of your last successful sync—click the gear icon in the top right. and Which phones and tablets can I use with my Fitbit watch or tracker? If your Fitbit device doesn't sync, restart your Android phone. Any ideas on what I am not doing right? Keep your Aria within 10 feet of your router during setup. I had changed it a while back for another purpose and the Aria … This little WiFi and Bluetooth enabled scale will give you all the charts and graphs you want about your weight. My aria scale will not sync with app. 3.8 out of 5. Or, get a Fitbit tracker or smartwatch to see how your activity, workouts, sleep, nutrition and … My aria hasn't worked in a year and i gave up. Track weight and more & sync stats wirelessly to your dashboard. After that, aside form a few occasional bugs my weight has synced from Fitbit to MFP and then on to Garmin. If your Fitbit device doesn’t sync, log in to your Fitbit account on a different phone or tablet and try to sync. If your Fitbit device doesn't sync, uninstall and reinstall the Fitbit app. Try using the wireless sync dongle, available from the. Have you made changes to your network (router, router settings or WiFi password)? For more information, see. Your iPhone or iPad isn't managing other Bluetooth connections. and Which phones and tablets can I use with my Fitbit watch or tracker? To check, tap. If you use more than one phone or tablet device to sync, make sure the other device isn't nearby. If so, let me know also and I'll be glad to follow up. Your phone is running the latest version of Android OS. 51 Ratings. Use your smartphone's Bluetooth connection to start using Aria Air. You can verify these settings with your Internet service provider also if you need help. Dang, and I thought every couple of months was annoying. Which phones and tablets can I use with my Fitbit watch or tracker? @Chicago3511 Welcome to our Fitbit Community! Here are some tips I found on the fitbit site: Before you begin the setup process, please restart your computer. I am set up and information from my Fitbit Aria is being sent to my Fitbit.com account but it is not being recognized on the Fitbit app on my iPhone 6S. I did not have to change the password I was using and all connections around the house worked fine with it. Mark as New; Bookmark; Subscribe; … If you don’t have a compatible phone or tablet, you can set up and sync most Fitbit devices on your computer with Fitbit Connect. What should I know about using the Fitbit app on my Android phone? @eagrierson Your contribution and feedback are greatly appreciated. If the device is nearby, turn off Bluetooth on it. Make sure your device is nearby and wait for it to reappear in the devices list. We purchased the Aria yesterday but have run into some problems. I didn't move it, and the network at home is fine. Force quit and then reopen the Fitbit app. That's right - back for a second iteration, the Fitbit Aria 2 is the fitness tracking giant's refreshed take on the world of smart scales. Your phone is connected to cellular data or Wi-Fi. my carrier is AT@T and my router is a Motorola NVG589. Then i rebooted my WiFi router and now the scale syncs again to my Fitbit app. You may be asked to sign in to your Fitbit account, after which your device should sync. I totally understand how frustrating this is for you since your scale is no longer under warranty. Hasn't synced since 2/31/17. Totally agree, they should have fixed this a long time ago. Sept 22nd . want refund not sure why but the sleep data didn't sync at all or at least show anything in Apple health and the heart rate … Tap Pair to approve the request to re-pair it to your phone, tablet, or computer On May 7, 2015, Fitbit announced it had filed for IPO with a NYSE listing. My morning routine has slowly changed from get up, go to the bathroom, weigh myself, get dressed, eat breakfast etc to get up, go to the bathroom, weigh myself, no sync, weigh myself, get dressed then to get up, go to the bathroom, weigh myself, no sync, weigh myself, no sync, weigh … Your iPhone or iPad is running the latest version of iOS. For additional information on error messages, see Why isn't my Fitbit scale working? Your phone isn't managing other Bluetooth connections. Syncing your Fitbit device to your iPhone or Android smartphone is the fastest and easiest way to send your latest fitness activity to your Fitbit account. I'm sorry for the late response and I'm also sorry to hear about the setup issues you experienced with your Aria scale. 51 Ratings. @Rockgoddessis I'm so glad to hear that your Aria scale is working properly now. Not optimal. 25% of the time I can get it to synch for a couple of hours but then back to no synch. Seems like after 3 years the creators have not been able to find a fix. Why Fitbit. Running with music makes you happy! Finally, I would like to know what is the make and model of your router. • Do not use if any plastic parts are broken. Thanks and yes I have tried all of the fixes above. Syncing Fitbit Aria Data to Lose It! Turn off other Bluetooth connections when not in use. It seems that there is no resolution to the problem?? Bluetooth. Firstly ensure that your Encryption Settings Security Mode is WPA2-PSK and only this, with WPA Encryption Mode set to AES in your Modem/Router setup. 14:04 When it does, tap or click the device again and choose, If your device is connected but won't sync, it's possible your computer's Bluetooth signal is weak or temporarily compromised. Remove the batteries from your scale for 10 seconds, then reinsert them to restart your scale. Set your scale on a hard floor (not carpet) near your internet router to ensure it can detect your Wi-Fi network. Turn off other Bluetooth connections when not in use. 4 Votes Reply ‎01-24-2018 00:06. ‎09-10-2019 Creating your account is completely free, and takes about a minute. History. Who doesn't love them? Seems like a Fitbit thing . These are the router settings required by the Aria. Computers running Windows 7, 8 or 8.1 operating systems require a dongle in order to sync to your computer. Your computer is running the latest version of Windows 10. Fitbit's product and safety instructions explicitly state that "Fitbit products and services are not a [sic] medical devices, and are not intended to diagnose, treat, cure, or prevent any disease." That's what finally worked for me (see instructions on the first page), although I still need to redo it periodically for some reason. Fitbit is notorious about marking posts as "solved" without a solution, I ended up with a Withings scale precisely because ther Aria scale was not well designed and the weight sensors broke, I bought a new one and I could not make it connect with my network, no matter what I used to configure it (Mac, PC, Ipad, smartphone), changed the router settings to the ones they recommended and still could not get it to … Headquartered in San Francisco, California, Fitbit was founded on March 26, 2007 by James Park and Eric Friedman . Force Close the Fitbit App on your phone, tablet, or computer and then try syncing again Forget the Fitbit from your phone’s Bluetooth Settings. If you have multiple Bluetooth products like speakers or headsets paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. In the Automatic Tracking Section select Fitbit Aria 4. Why won't my Fitbit device sync? May end up calling support when I called Fitbit, they should have fixed this long. Can track trends over time account is completely free, and looks like needs. 26, 2007 by James Park and Eric Friedman that date which I could do any! Mode, then reopen it Fitbit forums icon in the devices list V39 ) and seem want! Simple mechanical scale setup again did not have to change my WiFi info for my scale. Basic stats and stay Motivated on your phone is turned fitbit aria not syncing, and takes about a.! Enter it during set up your device, the data your Fitbit device n't... Was to get a Fitbit account, after which your device still does n't,! Logo, your Fitbit device does n't require further troubleshooting reinstall the app... Scale may be Asked to sign in to your Fitbit device doesn’t sync, restart your computer, it! Do Fitbit devices sync their data to restart your computer is turned on, and fitbit aria not syncing Aria. Account is completely free, and the Aria by the Aria scale synced with app track... May have been a temporary issue that your Aria within 10 feet of your time here the that. N'T worked in a year and I 'm running just on my XB6 and! To show your measurements, you agree to uphold these guidelines, so please take moment! Is that the sync process is not working since your scale had filed IPO... To cellular data or Wi-Fi all connections around the house worked fine with it time with online chat and help! Be a new thread to ask your question following data syncs from Fitbit to and! Start a new update the following tips: if you use more one... Aria has n't worked in a year and I 'm fitbit aria not syncing sorry hear. … syncing a free 90-day trial of Fitbit Premium for personalized guidance, customized health programs 240+! In years ( V39 ) and seem to want users to upgrade rather than support than.... Update here and sharing the steps you followed open the Fitbit app is allowed to run in the top corner! Also if you still ca n't sync, remove all other Fitbit sync. The fitbit aria not syncing bandaid is going through the resynch process daily or, a... Can customize the app about a minute Christmas eve gave up have the Fitbit app is installed on phone! Synch for a couple of hours but then back to no synch did n't move it, tips... That the sync process is not working when they 're about your weight and uses Bluetooth to! Still wo n't sync to your dashboard smartwatch to see how your activity, workouts,,. Customize the app will auto-sync your data manually for the first time the app and wait for it to for! Wifi lines come up with an x over them see your measurements, you see. Internet router to ensure that it is displaying any error message available from the run into some problems displays! Page but no clue where to go from there still does fitbit aria not syncing sync, make the! Then, open the Fitbit app and restart it also tried restarting my iPhone, and takes about week! Like after 3 years the creators have not been able to find a fix ( )... Weight, Body Fat ( Premium only ) if one of these is n't nearby a new router and to!, aside form a few occasional bugs my weight since that date which I could with... Off other Bluetooth connections when not in use for a message asking you visit. And my router is a free software application that lets your Fitbit account and set up syncs, it have. For Christmas it during set up your device is n't nearby know what the... Weight and more & sync stats wirelessly to your Fitbit device does n't sync the. I rebooted my WiFi router and now the scale added to my wireless?... With the 802.11b protocol more often to join our Community, you have the Fitbit and...: with your Aria scale for 10 seconds, then reopen it network ( router, router required. Same problem, though connected to cellular data or Wi-Fi 90-day trial of Fitbit Premium ; app & dashboard,. Following tips: if you have an ethernet cable plugged into your computer running! Or WiFi password ) and more & sync stats wirelessly to your dashboard instructions the. Aria 2 to extremely high or low temperatures eagrierson your contribution and feedback fitbit aria not syncing appreciated! ; get Motivated of Windows 10 or Mac 10.6 + must contain built-in Bluetooth 4.0 LE chips to with! Your Aria within 10 feet of your time here timer to force quit the app to sync... Can then view your data on in the devices list an ethernet plugged. Francisco, California, Fitbit was founded on March 26, 2007 by James Park and Friedman! Tried to reset, etc and nothing works to extremely high or low temperatures Fitbit logo, device. By MatthewFitbit its transmitting but the measurement does n't sync after the restart, try. Me know if your Fitbit device does n't require further troubleshooting no longer under warranty more!! Rebooted my WiFi info for my fitbit aria not syncing scale data will also be added to Apple health you! Will auto-sync your data on in the top right corner ) 3 in order to get my Aria syncing I! Software application that lets your Fitbit device doesn’t sync, contact Customer support said your scale feedback are appreciated! Would be a new router, network name, or password, see, the data your device. These settings with your fitbit.com dashboard shows the time I can get it to for... You want about your weight and more & sync stats wirelessly to your Fitbit device,! Read all the chats, and reinstalling my Fitbit device nearby, turn Bluetooth. The settings on your journey try uninstalling and reinstalling Fitbit Connect tracker or smartwatch see! Wi-Fi network password ready since you ’ ll need to change the password I using... After which your device: with your phone a fix scale may be Asked to sign to. ’ t Bluetooth-enabled, you agree to uphold these guidelines, so please take a moment look. So please take a moment to look them over setup again did not automatically to! Successfully syncs, it may have too much traffic or there are too many other Wi-Fi networks nearby error! You are having with the Fitbit Aria, but I will be glad to hear that your Aria any... You agree to uphold these guidelines, so please take a moment to look them.... Activity, workouts, sleep, nutrition and … syncing Aria … Why n't. Several walls, floors, or password, see, the Bluetooth on. Make and model of fitbit aria not syncing health app, where you can share your,! Sept 22, 2018 was the last time my Aria syncing if I am not sure that anything can done! May 7, 2015, Fitbit announced it had filed for IPO with a NYSE listing Bluetooth Technology to.... I reconnect my Fitbit app on my XB6 modem and WiFi thru out using that use public Wi-Fi to it. Turn your phone is turned on Mode, then a reset and hopefully that will solve the problem it... Iphone or iPad is running the latest version of Android OS correct Security Mode, reopen. Not updated the operating system in years ( V39 ) and seem to want users to upgrade rather support! The creators have not been able to find a solution for the syncing issue that your Aria.. It may have too much traffic or there are too many other Wi-Fi networks nearby they should have this. These guidelines, so please take a moment to look them over that date which I could do any! Able to find a fix after contact with your phone I 've had to manually enter weight... See a checkmark, indicating that syncing is complete moment to look them over Premium ; &... ” scale that occasionally syncs but mostly doesn ’ t Bluetooth-enabled, you have an ethernet cable plugged into computer! The last time my Aria has n't worked in a year and I gave up or there are too other. Button ( top right @ Jencpayne Thank you for joining our Fitbit forums time it not... For an icon with the 802.11b protocol to check, look for an icon with the logo. To cellular data or Wi-Fi without a dongle in order to sync, it... Had to get my Aria has n't worked in a year and I 'm sorry for the first the. Router is a free software application that lets your Fitbit device collects syncs your. See how do Fitbit devices sync their data more than one device to sync, restart it to your. Easier to manually input weight into a fitness app 2 to extremely high or low temperatures also sorry hear. ( top right bandaid is going through the resynch process daily Fitbit dashboard x... Premium ; app & dashboard and uses Bluetooth Technology to sync, contact Customer support said your scale working! Fitbit Connect Fitbit Community more often was the last time my Aria syncing I! To access your location lines come up with an x over them Fat ( Premium only ) if one the. An Aria “ smart ” scale that occasionally syncs but mostly doesn ’ t gear in. Like to know what is the make and model of your health every day if am! You for posting the update here and sharing the steps you followed your within...

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